Introduction

At Surveillo.in, we prioritize customer satisfaction and transparency. Our Refund & Cancellation Policy is designed to clearly outline the procedures, timelines, and conditions under which refunds or cancellations can be processed.

Cancellation Policy

Clients can request cancellation of services or products under the following conditions:

• Cancellations must be requested via email or our official contact form.
• Cancellation requests should be made within 24 hours of placing the order or booking the service.
• Customized or installed services may not be eligible for cancellation after confirmation.

Refund Policy

Refunds are processed based on the type of service or product and the time of request:

• Approved refunds will be credited to the original payment method within 7-10 business days.
• For partial services already delivered or used, a proportional refund may be applied.
• Refunds for digital services or non-returnable items may not be applicable, unless specified.
• Surveillo.in reserves the right to verify the refund claim before processing.

Procedure to Request Refund

1. Contact our support team at surveillobusiness@gmail.com
2. Provide your order ID, date of purchase, and reason for cancellation or refund request.
3. Wait for confirmation from our team regarding approval and further instructions.
4. Once approved, refund will be processed to the original payment method within the specified timeline.

Important Notes

• Surveillo.in reserves the right to modify this Refund & Cancellation Policy at any time.
• It is the client’s responsibility to read and understand the policy before availing services.
• All refunds are subject to verification and approval by Surveillo.in.
• For any disputes, our support team will provide guidance to reach an amicable solution.

Need Assistance?

If you have any questions regarding our Refund & Cancellation Policy, please contact us:

📧 Email: surveillobusiness@gmail.com

📞 Phone: 7291000542 / 7292000542